Functional behaviour
Check whether forms validate, actions complete, errors are explained, and the product responds as expected. Examples include sign-up, account changes, and checkout paths.
We review agreed user journeys and product behaviour, then give your team reproducible findings and a practical view of what to address before release.
An independent review of your most important customer journeys before launch or handover.
Start with up to three agreed user journeys in one website or app build, checked on two agreed browser or device setups. We confirm the environment, test accounts, permitted actions, and dates before testing begins.
We provide a written report and talk through the findings with you. The quote confirms the exact journeys, setups, price, delivery date, and whether a retest of fixes is included. Extra journeys or environments can be added to the scope.
Tell us about your releaseThe exact checks depend on your product and agreed scope.
Check whether forms validate, actions complete, errors are explained, and the product responds as expected. Examples include sign-up, account changes, and checkout paths.
Follow complete tasks from a user's point of view, including the steps between screens. We note broken paths and confusing moments that can prevent completion.
Check the agreed browsers, screen sizes, and devices. We document the environment for each finding so developers know where to reproduce it.
After a change or fix, revisit agreed flows to see whether the issue is resolved and whether those key journeys still behave as expected.
Testing starts only after we agree on the environment, access, dates, and permitted activities. We prefer test accounts and representative data.
We record what we actually observe, separate bugs from observations, and discuss the priorities with your team. The written quote sets the price, timing, and any retest allowance before work begins.
Full security assessments, load testing, accessibility certification, exhaustive device coverage, and unlimited retesting are not included by default. We make exclusions explicit in the scope.
View an illustrative deliverableHave a different product or deadline? Tell us about it and we can discuss a suitable scope.
Not for a standard functional review. We agree on access and test accounts during scoping.
Yes. We prefer a safe test environment with representative test data where possible.
Only within a written, agreed scope and with the owner's authorisation.
We can discuss the platform, build access, devices, and specific journeys during scoping. We only quote work we can cover properly.
It depends on the agreed journeys, environments, access, and reporting depth. We set the timeline in the quote.
No. The initial service is functional and user journey testing. Specialist security work requires a separate scope and method.
We will discuss the important journeys and propose a practical scope and quote.